Difference between revisions of "Flashing Failed/en"

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(Importing a new version from external source)
(Importing a new version from external source)
 
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:*Connection between unit and computer is not stable (check the cables).
 
:*Connection between unit and computer is not stable (check the cables).
  
:*Software issue (installed driver in your computer is not correct) or downloaded firmware had a ".man" extension instead of ".4df" [Most common].
+
:*Bad USB interface driver in your Operating System.
  
 
If you are on Windows, please re-install the software with the option for Driver installation. Then it will install correct driver. Then reboot the PC.
 
If you are on Windows, please re-install the software with the option for Driver installation. Then it will install correct driver. Then reboot the PC.
  
If you are on Mac, use this driver: [https://spirit-system.com/dl/driver/Mac_OSX_VCP_Driver-60.zip OSX 11.0 and older]
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If you are on Mac, use this driver: [https://www.silabs.com/documents/public/software/Mac_OSX_VCP_Driver.zip OSX 11.0 Big Sur and newer]
  
 
Other drivers will very probably not work correctly - especially for the flashing process!
 
Other drivers will very probably not work correctly - especially for the flashing process!
  
:'''Prerequisities for the recovery process:'''
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:'''Requirements for the Recovery process:'''
  
 
:#Correct driver in your operating system.
 
:#Correct driver in your operating system.
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:#Connect the USB interface to your PC and the unit '''(SYS port)'''.
 
:#Connect the USB interface to your PC and the unit '''(SYS port)'''.
 
:#Start the software. '''Select Recovery mode''' when prompted.
 
:#Start the software. '''Select Recovery mode''' when prompted.
:#Go to the Update tab and select firmware you want to flash ('''4df''' file extension).
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:#Choose correct COM port in the Connection tab first.
:#Power up the unit (from your BEC or a battery). Status LED should pulsate.
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:#Go to the Update tab and select firmware you want to flash.
:#Press the Flash button (and then OK) - you should see '''"Recovery mode"''' label in the software.
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:#Power up the unit (from your BEC or a battery) and wait until Status LED start to pulsating.
:#In 20 seconds, unit should be operating again without any issue. Your settings are untouched.
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:#Press the Flash button and confirm - software will download firmware from Spirit Server and flashing should start immediately.
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:#In 10 seconds, unit should be operating again without any issue. Your settings are untouched.
  
  

Latest revision as of 20:51, 12 December 2023

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1 The unit does not work after flashing

In case that your unit is not operating correctly after flashing process, you can use the following guide to make it work again.

Important question is, why it failed?

Possibilities are:
  • Connection between unit and computer is not stable (check the cables).
  • Bad USB interface driver in your Operating System.

If you are on Windows, please re-install the software with the option for Driver installation. Then it will install correct driver. Then reboot the PC.

If you are on Mac, use this driver: OSX 11.0 Big Sur and newer

Other drivers will very probably not work correctly - especially for the flashing process!

Requirements for the Recovery process:
  1. Correct driver in your operating system.
  2. Status LED of the unit must be pulsating after power up.

2 How to revive the unit

  1. Connect the USB interface to your PC and the unit (SYS port).
  2. Start the software. Select Recovery mode when prompted.
  3. Choose correct COM port in the Connection tab first.
  4. Go to the Update tab and select firmware you want to flash.
  5. Power up the unit (from your BEC or a battery) and wait until Status LED start to pulsating.
  6. Press the Flash button and confirm - software will download firmware from Spirit Server and flashing should start immediately.
  7. In 10 seconds, unit should be operating again without any issue. Your settings are untouched.